Terms of Service

Last Updated: October 6, 2026

Welcome to Zelovia. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website to:

• Violate any applicable law or regulation.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the operation or security of our website.

• Submit false, fraudulent, or misleading information.

• Use our content or products for unlawful purposes.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However, product colors, packaging, dimensions, specifications, and appearance may vary slightly from images shown on our website.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

3. Orders and Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, incorrect pricing, inventory issues, or other circumstances that may prevent us from fulfilling the order.

You are responsible for ensuring that your shipping information is accurate at the time of purchase.

4. Shipping and Delivery

Orders are generally processed within 2–3 business days.

Shipping times vary depending on the destination, shipping method, customs processing, and other circumstances outside our control.

Estimated delivery times are estimates and are not guaranteed delivery dates.

5. Returns and Refunds

Our returns and refunds are governed by our Return Policy.

If you believe you are eligible for a return or refund, please contact us at zeloviastore@gmail.com before sending anything back.

6. Pricing

Prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors. If an order has been placed at an obviously incorrect price, we may cancel the order and provide a refund.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Zelovia unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content without our prior written permission.

8. Third-Party Services

Our store may use third-party service providers to process payments, fulfill orders, provide shipping services, operate our website, or provide other business services.

These third-party services may have their own terms and privacy policies.

9. Limitation of Liability

To the extent permitted by applicable law, Zelovia will not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective when the updated Terms are posted on our website.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us:

Zelovia
Email: zeloviastore@gmail.com